Call (718) 668-3767 Text Russ (347) 893-6043
Mon–Fri 10:00 AM – 4:00 PM Sat 10:00 AM – 1:00 PM Weekday windows 10–2 and 2–4
Call (718) 668-3767 Text Russ

Bosch dishwasher

Bosch dishwasher repair

1-year parts and labor on every repair

Russ repairs Bosch dishwashers first. E15 and similar water-in-the-base codes are a common call.

Russ beside an open dishwasher
Dishwasher pulled out for repair

On every repair

1year

parts and labor

From Appliances R Russ, not the factory

If the same issue comes back in that year, we come back. NYC's minimum is 90 days on parts and 30 on labor — we give more than that.

Guest book · reviews since 2006

What customers wrote

Real reviews, first names. Some go back 20 years.

Google 4.9 · 131 reviewsHomeAdvisor (Angi) 5.0 · 117 reviewsThumbtack 5.0 · 100 reviewsBBB Accredited · A+

★★★★★

Almost 20 years
“Russ is always reliable, honest and fair. I’ve been using him for almost 20 years (dishwasher, stove, washer/dryer) and I highly recommend him.”

★★★★★

Two decades
“Russ is both deeply knowledgeable and honest. He is what I would describe as a “craftsman”, something I feel we are greatly lacking in today’s world. He’s been helping me with the appliances in my home for what I believe is maybe two decades now. He’s assisted me with repairs and guided me on purchases. Highly recommended.”

★★★★★

New Year’s Day call
“Russ responded to my service request within minutes despite the New Year’s Day holiday. He was recommended to me by a friend who has used his services for multiple appliances and assured me he can fix anything. Russ arrived on time for my service call and could not have been nicer. My oven was fixed quickly and my kitchen looked like he was never there.”

★★★★★

Came in a snowstorm
“Due to the winter storm we were receiving, I did not expect Russ to come for our scheduled appointment; nonetheless, he showed up timely and promptly fixed the dryer. Excellent service and I would certainly use this company again.”

Read all 62 reviews

Before you call

Common questions

Plain answers. If yours is not here, call or text — Russ returns every call.

How do I book a visit?

Call (718) 668-3767. Tell us when you are home. We call back to book a visit.

How much is a service call?

The service call is $189 in Staten Island and Brooklyn, or $249 in Manhattan, plus tax. It includes the trip and diagnosis. If you approve a repair, the full service-call amount is credited toward repair labor.

Is the diagnostic included?

Yes. Diagnosis is included in the service-call price. There is no separate diagnostic fee on top of that visit.

Does the visit price include all repair labor and parts?

The visit price covers the trip and diagnosis. The repair price depends on what the machine needs. Russ explains the labor and any parts before you approve the work. If you go ahead, the full service-call amount is applied to the repair labor; parts and any additional labor are included in the repair quote. Tax is additional.

Do I get an estimate before work starts?

Yes. You can have the repair price in writing. No work starts without your OK.

Is there a first-time discount?

Yes. $25 off for first-time customers. Mention it when you call. The terms are on the Terms page at appliancesrruss.com/terms.

What do you repair?

Washers, dryers, dishwashers, ranges and ovens, cooktops, microwaves, and range hoods. Call if you are not sure.

What areas do you serve?

Staten Island, Brooklyn, and Manhattan. Call if I should check the building first.

What are your hours?

Repairs Monday through Friday, 10:00 AM to 4:00 PM, and Saturday 10:00 AM to 1:00 PM. Call or text anytime. Russ returns every call. Weekday visit windows we often give: 10–2 and 2–4. Russ confirms the Saturday time with you.

Do you warranty the work?

Yes. 1-year parts and labor from Appliances R Russ, not the factory. If the same issue comes back, we come back.

Are you licensed and insured?

Yes. NYC DCWP license 1241040-DCA, Electronic and Home Appliance Service Dealer, through December 31, 2026. Insured. Appliances R. Russ, Inc.

Are you BBB Accredited?

Yes. Appliances R. Russ, Inc. is a BBB Accredited Business with an A+ BBB rating. The BBB seal on this site opens the profile on bbb.org.

How do I pay?

Visa, Mastercard, American Express, and Discover. You pay when the job is done.

Do I need to be home?

Yes. Someone has to let us in and show the machine.

Do you repair refrigerators?

No. We do not repair refrigerators or freezers.

Let’s get it working

Request a visit

Choose a day and window. Russ confirms availability.

Google 4.9131 reviewsHomeAdvisor (Angi) 5.0117 reviews

Area · service call $189 + tax

Trip + diagnosis included. Repair labor and parts quoted before approval.

Repair approved: full visit fee credited to labor.

Decline repair: service call plus tax. Details

Weekday window

Saturday: 10 AM–1 PM, time confirmed by Russ

No refrigerators, freezers or ice makers

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Available savings select what applies

Appliances R. Russ, Inc. BBB Business Review Licensed · InsuredNYC DCWP 1241040-DCA

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